Add a CNAME record

CNAME records make your DNS data easier to manage. If you change the IP address of an A record, all CNAME records pointed to that A record automatically follow the new IP address. The alternative solution, multiple A records, is not as simple as using CNAME records.

A CNAME (Alias) record points to an A (Host) record. You can create multiple CNAME records and point them to an A record. The most common CNAME records are the subdomains www and ftp.

Note: If your domain is registered at another company, see the Domains registered at another company section below for instructions.

1. Log in to your My Products page.
2. If you aren't automatically directed there, make sure to select the My Products tab.
3. Next to the domain you want to use, click DNS.
4. On the DNS Management page, at the bottom of the Records section, click Add and select CNAME from the menu.
5. Complete the other fields:
   • Host - Enter the subdomain name for the alias assignment. For example, type www.

     Note: The subdomain can include a period (.) but not as the first or last character. Consecutive periods (...) are not allowed. A subdomain cannot exceed 25 characters.

   • Points to - Enter the host name you want the alias to point to. For example, type @ to map the alias directly to your domain name.
   • TTL - Select how long the server should cache the information.
6. Click Save.

To add a CNAME record for domains registered at another company

1. Log in to your My Products page.
2. If you aren't automatically directed there, make sure to select the My Products tab.
3. Click Manage All.
4. From the top menu, click the DNS tab, and select Manage Zones.
5. Enter the domain name you want to use and click Search.
6. On the DNS Management page, at the bottom of the Records section, click Add and select CNAME from the menu.
7. Complete the other fields:
   • Host - Enter the subdomain name for the alias assignment. For example, type www.

     Note: The subdomain can include a period (.) but not as the first or last character. Consecutive periods (...) are not allowed. A subdomain cannot exceed 25 characters.

   • Points to - Enter the host name you want the alias to point to. For example, type @ to map the alias directly to your domain name.
   • TTL - Select how long the server should cache the information.
8. Click Save.

More info

• Manage DNS zone files