Troubleshooting links not working
If your links in your campaigns aren't working, here are a few things to check.
Issue | Try this |
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Extra http or Typo in link or Missing link reference |
This is the #1 reason most links aren't working. Links use the markdown formatting of [Link display text](http://linkURL.com)
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Google Analytics problems | If you have Google Analytics integrated, it will add a whole bunch of extra parameters to your links, to look something like this: http://linkURL.com?utm_source=Email Marketing&utm_content=xxx... Copy only the first part, up to the ?, and paste that into a browser. If it works that way, there's a problem with your Google Analytics set up. See more info on setting up the Google Analytics addon. |
It's very smart to give all links a quick test before you send the email to others. You can do this in the Preview screen, and by sending yourself a test email.