I didn't receive my two-step verification code
If you're using two-step verification and aren't receiving the codes we send you, use the following information to troubleshoot the issue.
| Situation | Solution |
|---|---|
| Located in India | If you're using a phone number based in India, our text message provider Twilio might have problems reaching you. For help with this, see Are there limitations on sending SMS messages to Indian mobile devices? |
| Carrier blocking number | If your carrier blocks +1 (480) 360-5516, they must unblock it before you can receive 2-Step Verification codes. |