How do I resend the transfer confirmation email to my updated admin email address?

When you purchase a domain name transfer to us, we send a confirmation email required to complete the transfer to your administrative contact's (admin) email address as listed in the Whois database.

Note: We send a confirmation email to the registrant contact's email address associated with .au domains.

If you recently changed your admin email address at your current registrar, you can resend the confirmation email to it from your account with us. If your account with us is not displaying the correct admin email address after you change it at your current registrar, you can update our records and then resend the confirmation email.

  1. Log in to your My Products page.
  2. If you aren't automatically directed there, make sure to select the My Products tab:
  3. My products tab

  4. Click Manage All:
  5. Manage All

  6. From the Domains menu, select Transfers-In:
  7. Check transfer in status

  8. Select the domain name you want to resend the confirmation email for and click View Action.
  9. Click Resend Email.

Next step