Note: We do not follow redirects when we validate your domain ownership.
When requesting an SSL certificate, we might require you verify that you control the domain for which you're requesting the certificate. To do this, we provide you one of two options:
| Method |
How it works |
| HTML page |
Upload an HTML page with content we specify to the highest-level directory of the website for the common name you're using |
| DNS record |
Create a TXT record we specify in your domain name's zone (DNS) file |
Which type of verification you can use depends on which type of certificate you're requesting:
| Certificate Type |
HTML |
DNS |
| Standard |
✓ |
✓ |
| Deluxe |
✓ |
✓ |
| Extended Validation |
✓ |
✓ |
| Wildcard |
- |
✓ |
| UCC |
✓ |
✓ |
Click one of the following links for directions based on the information we emailed you.
You will receive an email from us with a unique identifier, which will be in a line of the email: "Your unique ID for these methods is [uniqueID]."
- Use an app like Notepad or TextEdit to create a file named
starfield.html.
- Copy your unique ID, and only your unique ID, into the file. For example, if your unique ID was 12345, the content of your new .html file would be:
12345
- Create a directory named "/.well-known/pki-validation/" in the highest-level directory of the website for the common name you're using. Usually, this is the website's root directory - for example, a directory named coolexample.com. For more info, see What is my website's root directory?
- Place the new .html file in the pki-validation directory. For example, after you place the file at that location, the file's URL would be http://coolexample.com/.well-known/pki-validation/starfield.html.
- Verify that you can access
starfield.html in a web browser, and then use the instructions in the To Verify Your Domain Name Ownership section of this article.
If you run into any issues and your website is hosted with us, these Articles may be helpful:
You will receive an email from us with a TXT value you need to create in your domain name's DNS zone file. Adding this TXT record won't impact your website at all; it's something you can only view through a special tool which performs DNS lookups.
You can only create the TXT record through the company whose nameservers your domain name uses. If your domain name uses our nameservers, see Manage DNS zone files.
Use the following information to create your TXT record:
| Field |
What to enter |
| Name (Host) |
Type @ |
| Value |
Type the entire TXT value we sent you |
After uploading the HTML page or creating the TXT record, it can take 2-24 hours for the domain verification to complete.