What if I can't connect to FTP through Parallels Plesk Panel?

If your FTP connection to your Linux Parallels Plesk Panel fails, here are a few things you can do to troubleshoot the problem before calling customer support.

Before beginning any of these steps, become the server's root user (more info).

Verify That the Issue Exists on the Server

Make Sure xinetd is Running and Listening on Port 21

Verify That the Hostname is Valid and Resolves

Check the Error Logs for proftp Errors