Change Norton Security settings to allow webmail
To utilize all the features of Workspace webmail, you need to change your firewall security settings to allow pop-ups. These changes apply specifically to Workspace webmail and will only allow pop-ups from your email account.
Note: Newer versions of Norton do not include a pop-up blocker. If you are having trouble with blocked pop-ups, this is now a setting in your web browser, and not in Norton.
Norton Internet Security 2005 or 2006
- Open Internet Explorer or your Web browser.
- Log in to your Workspace Email account and open your product. (Need help logging in?)
- Click the NIS(for 2005), or Norton Internet Security(for 2006) icon on the address bar toolbar.
- Uncheck Block pop-ups from this website.
Norton 2006 Ad Blocker
- Open the Norton 2006 program installed on your computer.
- From the Options drop-down menu, select Norton Antispam.
- Under Ad Blocking, select General.
- Uncheck the box next to Turn on Pop-up Window Blocking.
- Click OK.
Note: You must turn off both the pop-up blocker and the ad blocker in Norton 2006.
Norton Internet Security 2004
- Click on Ad Blocking, and select Configure.
- Click Advanced.
- Click on Web Contents, and select Add Site.
- Add http://email.secureserver.net to the list of sites.
- Click the User Settings tab, and uncheck Use Ad Blocking settings.
- Select Permit.
Norton Internet Security 2003
- Click on Options, and select Web Content.
- Select Add Site.
- Add http://email.secureserver.net to the list of sites.
- Click the User Settings tab, and uncheck Use Ad Blocking settings.
- Select Permit.
Note: You must clear your browser's cache and restart your browser for the new settings to take effect.