Installing Third-Party SSLs on Plesk Shared Hosting

Our Plesk shared hosting accounts (more info) support SSL certificates from us (which we install for you), as well as third-party vendors (which you must install yourself). Here's the process for the third-party SSL cert installation:

  1. Get a Dedicated IP Address (Shared hosting only) - Though you don't need a dedicated IP address to install an SSL on your Plesk account, having one ensures all visitors can successfully establish an SSL connection. For more information, see Add a dedicated IP address.
    Warning: If you add a dedicated IP address to your account, contact customer support to finalize its set up.
  2. Generate a CSR — You must provide the company providing your SSL certificate a certificate signing request (CSR) from your Plesk shared hosting account.
  3. Uploading and installing your SSL certificate — After receiving the SSL certificate, you need to upload it to your shared hosting account, and then "turn it on" for the site you want to secure.

Generating a CSR

Uploading and Installing Your Certificate

Technical Info

Unlike some of our other hosting platforms, you do not necessarily need a dedicated IP address to have an SSL certificate on our Plesk shared hosting accounts. This is because it uses the Server Name Indication (SNI) protocol. However, not all browsers support SNI, which means that without a dedicated IP address, some users will not be able to successfully establish a connection over SSL.